Terms of service

These terms cover the trial, billing, what the phone agent may and may not be used for, the limits of the service, and how either side ends the arrangement. They apply to every business that signs up through this site.

The service

We build, train and operate one phone agent for one business, answering calls forwarded from that business's number. Availability depends on your phone carrier and on third-party telephony, which we do not control.

Trial and billing

  • A $1 card validation is taken at signup, disclosed before you agree.
  • Billing at $249 begins the day after the trial period ends.
  • Billing is monthly in advance, with no minimum term.
  • Cancelling stops future charges; see the cancellation policy.

Your responsibilities

  • Give accurate business facts, hours and pricing rules.
  • Comply with the messaging and call recording laws that apply to your state.
  • Do not use the agent for unsolicited outbound marketing calls.

Limits

The agent can mishear a caller, and a carrier can drop a call. We do not accept liability for business lost through a missed or misunderstood call, and we do not present the agent as a substitute for an emergency service.