- How fast do you reply to a message sent here?
- Within one business day, and usually the same afternoon. Trial signups are faster: those get a text and email within one business hour.
- I'm already a customer and something is wrong with my agent. Where do I go?
- Reply to the text thread with your setup specialist. That thread stays open after go-live and is the fastest route to a wording or hours fix.
- Can I hear the agent before I sign up?
- Yes. Ask here for a sample call for your trade and we send a recording of an agent handling a call of that type, with no customer details in it.
- Do you take enquiries from outside the United States?
- We currently build for US businesses only. If you are elsewhere, say so in your message and we will tell you honestly whether we can help rather than take a signup we cannot deliver.