One monthly fee of $249 covers the build, the training, the hosting and the phone agent answering your business line 24/7, for one business. A $1 card validation is taken at signup on the confirmation step. No setup fee, no per-minute charges, no contract length, and cancellation is one click in the dashboard.
What the monthly fee includes
The agent build: greeting, questions, booking rules, refusal rules.
Answering on your existing business number, 24 hours a day, weekends included.
A text summary of every call sent to your phone.
Appointment reminders and confirmations where you use booking.
The dashboard: hours, promo line, notice, on/off toggle.
Wording changes on request, usually the same business day.
What is not in the price
Your own phone service. We forward your line; we do not replace your carrier. Number porting, if you ever want it, is arranged with your carrier and is not part of this fee.
Comparing it to the alternatives, honestly
A part-time receptionist means payroll, holiday cover and sick days, and still nobody at 9pm. A per-minute answering service costs more in the months you most need it — the storm week, the heatwave — because that is when the phone rings most. A flat monthly figure does not move.
Work it out for yourself: take your average job value, multiply by the number of calls a month you currently miss, and set that against $249. That is arithmetic for you to check, not a result we are claiming.
What happens when you start
You send three fields. The next screen is the confirmation step, not a thank-you page.
On that screen you enter a card for the $1 validation charge, and you read the trial terms before you agree to them.
Within one business hour you get a text and an email from a named person at Genesis Voice Agents with a link to a 15-minute call.
On that call we take your hours, services, service area, and the three questions callers ask most. We do not need your passwords or your phone carrier login.
Your agent answers live within two business days, on your existing business number.
$249 per month. There is no setup fee, no per-minute billing, and no annual contract. The only other charge is the $1 card validation taken at signup.
Is the validation fee refundable?
The $1 charge exists to prove the card is real. It is stated on the confirmation screen before you agree, and the treatment of that charge is written there in plain words rather than buried in terms.
Do I pay more in a busy month?
No. Call volume does not change the monthly figure. A roofer taking 200 storm calls in March pays the same as in a quiet February.
What if I cancel mid-month?
Cancelling stops future billing immediately from the dashboard. The agent is paused and call forwarding returns to your phone. Data retention is described on the cancellation policy page.
